Trezor Fake Phishing Site

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Trezor

A user was searching Google for the official Trezor website. A fake Trezor website showed up in the search results, which is something which typically happens due to purchasing advertising. This took the user to a fake website that claimed their device was disconnected and prompted them to enter their seed phrase. Once entered, the hacker used it to empty their wallet of funds. In total, it's reported that $1m were stolen from various users by this same thief.

This is a global/international case not involving a specific country.

About Trezor

"The safe place for your coins." "Store your coins with Trezor." "Hardware wallet is the safest way to manage & trade your cryptocurrencies."

"There are also other instances of people losing their cryptocurrency as a result of entering their seed phrases, with a scam from November resulting in over 1.1 million XRP being stolen from Ledger users. In this case, Ledgers users were sent phishing emails that directed them to a fake Ledger website, on which they were invited to enter their seed phrase. Something similar happened to Trezor users in July."

"All my crypto was stolen from my Trezor wallet after I updated to the new software. Make sure it's a legit Trezor site."

"I did contact Chainanlysis and the FBI and they found out that I visited a fishing site from Google. I did googled Trezor Bridge to find the latest update, thats when I clicked into the fake Trezor website. Everything looks the same as the legit Trezor.io website, except the popup saying there is a need to recover the wallet due to a bad connection."

"I have my Trezor wallet with my seed phrase in my apt. and I must of not being careful to protect the 24 phrases. They took everything except the Zcash and I can't move the Zcash from my Trezor. I have the address it was moved to. I checked on Blockchain explorer."

"[T]hey have somehow got access to my 24 seed phrases. That's the only thing I can think of. They took first the Bitcoins one day then an other day they took ETH and just recently during June they took LTC."

"It turns out that the hacker took more than $1 million dollars in total from various users."

This is a global/international case not involving a specific country.

The background of the exchange platform, service, or individuals involved, as it would have been seen or understood at the time of the events.

Include:

Known history of when and how the service was started.
What problems does the company or service claim to solve?
What marketing materials were used by the firm or business?
Audits performed, and excerpts that may have been included.
Business registration documents shown (fake or legitimate).
How were people recruited to participate?
Public warnings and announcements prior to the event.

Don't Include:

Any wording which directly states or implies that the business is/was illegitimate, or that a vulnerability existed.
Anything that wasn't reasonably knowable at the time of the event.

There could be more than one section here. If the same platform is involved with multiple incidents, then it can be linked to a main article page.

The Reality

This sections is included if a case involved deception or information that was unknown at the time. Examples include:

When the service was actually started (if different than the "official story").
Who actually ran a service and their own personal history.
How the service was structured behind the scenes. (For example, there was no "trading bot".)
Details of what audits reported and how vulnerabilities were missed during auditing.

What Happened

The specific events of the loss and how it came about. What actually happened to cause the loss and some of the events leading up to it.

Key Event Timeline - Trezor Fake Phishing Site
Date	Event	Description
July 22nd, 2020 9:00:43 AM	First Event	This is an expanded description of what happened and the impact. If multiple lines are necessary, add them here.

Total Amount Lost

The total amount lost is unknown.

How much was lost and how was it calculated? If there are conflicting reports, which are accurate and where does the discrepancy lie?

Immediate Reactions

How did the various parties involved (firm, platform, management, and/or affected individual(s)) deal with the events? Were services shut down? Were announcements made? Were groups formed?

Ultimate Outcome

What was the end result? Was any investigation done? Were any individuals prosecuted? Was there a lawsuit? Was any tracing done?

Total Amount Recovered

It is unknown how much was recovered.

What funds were recovered? What funds were reimbursed for those affected users?

Ongoing Developments

What parts of this case are still remaining to be concluded?

Prevention Policies

There is no reason to ever enter a seed phrase into an application. All hardware wallets on the market establish that any phrase should be entered into the hardware wallet hardware itself.

Always check and visit the official website of a service. The majority of funds should be stored offline and not on a live wallet application. When setting up a new wallet or upgrading wallet software, never enter your pass phrase or send any funds without first transferring a smaller amount.