Coinbase Bank Fees z0mbiechris
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Reddit user z0mbiechris reported being hacked about five months ago and informed Coinbase, who reimbursed the lost Ethereum by paying them in Bitcoin. However, z0mbiechris encountered issues when the hacker attempted to access their bank account to withdraw funds, resulting in z0mbiechris creating new accounts. Coinbase is now claiming that z0mbiechris owes them $14,000 and is preventing them from accessing their $5,700 in Bitcoin until the alleged amount is paid. z0mbiechris is frustrated with Coinbase's stance and does not understand why they cannot see that they were reimbursed for the lost ETH. Coinbase states that the $14,000 is for bank fees caused by a reversal, but z0mbiechris denies making those requests and questions how such a large amount could accumulate. They plan to escalate the issue on Twitter and consider legal action. Z0mbiechris expresses a desire to leave the cryptocurrency space due to the complications and hopes for a resolution through Coinbase's support channels. Coinbase responds by suggesting that they have sent an email response and advises z0mbiechris to continue working with the assisting agent.
This exchange or platform is based in United States, or the incident targeted people primarily in United States.[1][2][3][4][5][6][7]
About Coinbase
"I am using the official Coinbase website."
"I was hacked about 5 months ago [and] I let [Coinbase] know." "[T]hey even reimbursed the lost Ethereum by paying me in Bit[c]oin."
"The hacker tried [to access my bank account to withdraw funds. I had to make new accounts."
"Coinbase is [now] telling me I owe them $14,000 and won't let me touch my $5700 in BitCoin until I pay that amount." "I want to cash out but they won't let me because they say I owe $14,000 even though they reimbursed me for the lost ETH. I don't know why they can't see that."
"They are saying I owe $14,000 in bank fees." "I have no clue where they g[o]t that amount."
"I was informed on the Coinbase site itself. The bill is for bank fees caused by a reversal but I never made those requests. How the hell does someone rank $14,000 in bank fees?"
"I'm making a stink of it on Twitter and hopefully that will cause something but it might be that they are going to take all my crypto and even say I owe they money. I might have to go to court for this or something."
"I want out. Cryptocurrency is a big headache and there's no way my bank would put me through some bullshit like this. Other than sending support emails and making a fuss on their Twitter I don't know what I can do."
CoinBase: "It appears we reached out via email with a response to your inquiry. Please continue to work with the agent assisting you with your account."
This exchange or platform is based in United States, or the incident targeted people primarily in United States.
The background of the exchange platform, service, or individuals involved, as it would have been seen or understood at the time of the events.
Include:
- Known history of when and how the service was started.
- What problems does the company or service claim to solve?
- What marketing materials were used by the firm or business?
- Audits performed, and excerpts that may have been included.
- Business registration documents shown (fake or legitimate).
- How were people recruited to participate?
- Public warnings and announcements prior to the event.
Don't Include:
- Any wording which directly states or implies that the business is/was illegitimate, or that a vulnerability existed.
- Anything that wasn't reasonably knowable at the time of the event.
There could be more than one section here. If the same platform is involved with multiple incidents, then it can be linked to a main article page.
The Reality
This sections is included if a case involved deception or information that was unknown at the time. Examples include:
- When the service was actually started (if different than the "official story").
- Who actually ran a service and their own personal history.
- How the service was structured behind the scenes. (For example, there was no "trading bot".)
- Details of what audits reported and how vulnerabilities were missed during auditing.
What Happened
The specific events of the loss and how it came about. What actually happened to cause the loss and some of the events leading up to it.
| Date | Event | Description |
|---|---|---|
| November 21st, 2021 9:09:02 PM MST | Reddit Post | Situation shared on Reddit. |
Technical Details
This section includes specific detailed technical analysis of any security breaches which happened. What specific software vulnerabilities contributed to the problem and how were they exploited?
Total Amount Lost
The total amount lost has been estimated at $6,000 USD.
How much was lost and how was it calculated? If there are conflicting reports, which are accurate and where does the discrepancy lie?
Immediate Reactions
How did the various parties involved (firm, platform, management, and/or affected individual(s)) deal with the events? Were services shut down? Were announcements made? Were groups formed?
Ultimate Outcome
What was the end result? Was any investigation done? Were any individuals prosecuted? Was there a lawsuit? Was any tracing done?
Total Amount Recovered
The total amount recovered is unknown.
What funds were recovered? What funds were reimbursed for those affected users?
Ongoing Developments
What parts of this case are still remaining to be concluded?
Individual Prevention Policies
No specific policies for individual prevention have yet been identified in this case.
For the full list of how to protect your funds as an individual, check our Prevention Policies for Individuals guide.
Platform Prevention Policies
Policies for platforms to take to prevent this situation have not yet been selected in this case.
For the full list of how to protect your funds as a financial service, check our Prevention Policies for Platforms guide.
Regulatory Prevention Policies
No specific regulatory policies have yet been identified in this case.
For the full list of regulatory policies that can prevent loss, check our Prevention Policies for Regulators guide.
References
- ↑ Tradegrow comments on Coinbase saying I owe money and not letting me sell my crypto (Oct 3, 2022)
- ↑ Tradegrow comments on Coinbase saying I owe money and not letting me sell my crypto (Oct 3, 2022)
- ↑ Coinbase saying I owe money and not letting me sell my crypto : CoinBase (Jul 9, 2023)
- ↑ z0mbiechris comments on Coinbase saying I owe money and not letting me sell my crypto (Jul 9, 2023)
- ↑ z0mbiechris comments on Coinbase saying I owe money and not letting me sell my crypto (Jul 9, 2023)
- ↑ z0mbiechris comments on Coinbase saying I owe money and not letting me sell my crypto (Jul 9, 2023)
- ↑ coinbasesupport comments on Coinbase saying I owe money and not letting me sell my crypto (Jul 9, 2023)